Connected state with endTime filled

[Mauro_Santos]

Hi,

Sometimes, in an inconsistent way, I receve a participant in a connected state with the field "endTime" filled. I cant find a pattern for this behavior, and since I use this field for validation purposes too, I'm wondering if maybe this could be an error in object response.

Reponse fragment:

{
  "id": "02f72b61-b048-4d06-9625-31f703dd648d",
  "startTime": "2018-09-21T15:25:35.009Z",
  **"endTime": "2018-09-21T15:25:43.706Z",**
  "connectedTime": "2018-09-21T15:25:43.706Z",
  "name": "###",
  "userUri": "/api/v2/users/b3cb34b2-ef18-4985-8502-7299d583d609",
  "userId": "b3cb34b2-ef18-4985-8502-7299d583d609",
  "queueId": "59211e2b-da52-45a1-91a3-92d194d0eedc",
  "queueName": "###",
  "purpose": "agent",
  "participantType": "Internal",
  "address": "####",
  "ani": "####",
  "aniName": "####",
  "dnis": "####",
  "wrapupRequired": true,
  "wrapupPrompt": "mandatory",
  "alertingTimeoutMs": 60000,
  "attributes": {},
  "calls": [
    {
      **"state": "connected",**
      "id": "13d7b6fa-4a2d-4e8d-8e96-d75df60b476a",
      "direction": "inbound",
      "recording": false,
      "recordingState": "none",
      "muted": false,
      "confined": false,
      "held": false,
      ....
    }
  ],
  ...
}

Thank you in advance.

[tim.smith]

Please open a case with PureCloud Care to investigate this data issue.