Consult transfer not working

[Kaviya_V]

Hi Team,

I am trying to initiate a consult transfer using API.

When I tried to trigger consult transfer API in Genesys API Explorer it working fine.

But when I tried the same in VS code, it does not works, I am getting below error.

{"message":"You are not a connected participant on the call","code":"not.a.participant","status":400}.

Could you please help on that ?

[Kaviya_V]

Hi Team,

Could you please anyone help on my request?

Thanks & Regards,
Kaviya

[tim.smith]

@Kaviya_V

{"message":"You are not a connected participant on the call","code":"not.a.participant","status":400}.

That means as it says, the access token used to make the API request isn't associated with a connected participant on the call. You cannot use client credentials to perform conversation manipulation on behalf of a user; the user must authorize the app using one of the other oauth grants, like implicit or auth code.

[Kaviya_V]

Thank you for the response Tim