ContentTypes Botconnector

[Eelco]

Hi,

We are using the Genesys botconnector to connect to our own bots and now i had some questions about the botconnector documentation and the contenttypes used in the response from the botconnector.

On this page; Bot Connector Customer API Spec (dev-genesys.cloud)

There is an example of the response schema from the botconnector, within this schema there is talking of these enum types;

    "enum": [

485 "Attachment",
486 "Location",
487 "QuickReply",
488 "Notification",
489 "GenericTemplate",
490 "ListTemplate",
491 "Postback",
492 "Reactions",
493 "Mention",
494 "ButtonResponse",
495 "Story",
496 "Card",
497 "Carousel"
498 ]

now my question is:

Are all of these contentTypes supported and should they be working already? Because this is the only time they are mentioned and there are not other examples of these types. The only examples i can find are "quickreply", "card", "Carousel", "ButtonResponse"

If they are supported and should be working, could you help me with an example of how the botconnector expects these types?

Kind regards,

Eelco

[Eelco]

Hello devs,

Is there someone would could help me with my question?

[Sosy]

Hi Eelco,

did you find any answers to your question?

I'm trying everything to reproduce the replymessages described here https://developer.genesys.cloud/commdigital/textbots/botconnector-customer-api-spec (and on pages of Card and Carousel) but neither works... I was only able to make QuickReply works.

Thanks!

[Eelco]

Hi Sosy,

No unfortunately i didn't receive any answers yet.

The cards and carousels i have working--> the examples they have in de documentation don't work, the botconnector doesn't seem to support JPG images, if you use the example and change the image to a PNG then it should work.