Conversation Attributes extraction

Platform API
1

Hi,

We wanted to build reporting that contained some of the conversation attributes and because the Jobs API does have a limited dataAvailabilityDate that limits our data availability for our customers/users so we are searching for other methods.

Besides these /api/v2/analytics/conversations/details/jobs endpoints is there a method that can retrieve the conversation attributes of the various purposes (agent, customer,...) in bulk and in real time?

Thanks in advance,
João

2

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