Conversation details API - only 25 calls in JSON

[anon65933903]

I noticed that the Analytics API conversation detail POST call does not return more than 25 calls. No matter how much interval I provide. The documentation doesn’t say there is a limit and how to overcome this limit.

POST
/api/v2/analytics/conversations/details/query
Query for conversation details

We have a customer with 50000 calls per day. Which API method call can I use to get all conversations for a day in API request?

Thanks.

[tim.smith]

You have to page through results.

• https://developer.mypurecloud.com/developer-tools/#/analytics-query-builder
• https://developer.mypurecloud.com/api/rest/v2/analytics/conversation_details_job.html
• https://developer.mypurecloud.com/api/rest/v2/analytics/conversation.html