Hi,
is there a way to get participant attributes using the /api/v2/analytics/conversations/details/query api?
Otherwise, which api can I invoke to get the list of conversations in a given time interval, with start date, end date and participant attributes?
Thanks a lot.
Hello,
No, the Conversations Details Query does not return the participant attributes.
Conversations Details Job will return participant attributes. Note that data is not available immediately in the conversations details job - see https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job#data-availability
Regards,
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