I'm having trouble retrieving data from the 25th of February onwards. We are running the API '/api/v2/analytics/conversations/details/jobs' with a date filter for the 27th of February. We retrieve the jobID and then execute the API '/api/v2/analytics/conversations/details/jobs/{jobId}/results'.
However, upon execution, it is bringing information from the 1st of February to the 23rd of February.
You should probably open a customer care case if you haven't already.
I did it; I came here to see if anyone had ever had the same issue.
Please see the documentation about data availability: https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job#data-availability.
If you are having issues with this, please continue to work with Care to investigate this issue. We do not have access to your org's data to be able to investigate this issue via the forum.
If any other customers are finding this post and having the same issue, please also open a case with Care.