ConversationId not populated

[Sara_Rodriguez_Ledo]

Hi!

I'm new at working with triggers and workflows.

I was able to make a workflow with the send notification work using the UI and also I did it from an inbound call flow using a data action.

In both ways, I'm not able to populate the conversationId

I did it like this and selected the Input to flow but it's not working.

In my data action I send it like an input variable also but its not working either.

Any help please?

Thank you so much

[zubair]

Hi,
That Update Data action is basically setting the Flow.conversationId to empty. You need to get rid of that and just use Flow.conversationId as input to your data action.

[Sara_Rodriguez_Ledo]

Hi zubair.

Thank you so much for your response. I found out how to make it work.

We were used to declare the variables in the inbound flows by making the update data, but It seems like in the workflow I only need to create the variable in the data menu as input and that works. I was creating the variable from the box and that's why that wasn't working.

Thank you so much for the help!