Copilot Studio Bot Connector with Genesys Cloud

Genesys Cloud Integrations
1

Hello all,

I am trying to implement the bot connector for Copilot Studio, but the documentation of Microsoft is not sufficient. Hand-Off-To-Genesys-Doc

I found the following GitHub repo GitHub repo - Bot Connector , that contains much more detailed instructions to build the bot connector, but the configuration instructions are for AWS. For the AWS configuration it states that we have to create a DynamoDB, a LambdaFunction and an API Gateway.

I need to build this with Azure, instead of AWS. Can someone please confirm if I need the same components to create in Azure to configure the integration? Should I create a CosmosDB, a Function, and an API Gateway, or can I do it without a DB as well?

Thank you all for your time in advance.

Kind regards,
Viktor

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