Create a custom connector Power APPs to genesys Analytics API

Hi, Has anybody had success in creating a custom connector with MS Power APPS to run GET request. Any hints on how to connect. I have not created a custom connector and I am new to genensys.

Hi Elizabeth,

When working with a new API I recommend that you use a tool like Postman to understand the API and figure out exactly what it is that you want to do. Once you have that working then making the data actions is typically not that bad. If you can post what you want to do, the problem/error you are having and an export of your data action we are happy to help you get things working.

--Jason

Hi Jason,
I got the connection working on swagger but not with the custom connector.

I get an error "method not allowed" " hence thinking it might be a security issue. I am using Oauth 2.0 authentication type

Have I entered the correct information in the below fields?

Host api.mypurecloud.com.au
Base URL /api/v2/
Authorization URL
https://login.mypurecloud.com.au/oauth/token
token URL: same as above
Refresh URL: Can you suggest I enter in here
Scope: what do I put in here
Redirect URL: What do I put in here

Thank you in advance.

A REST service returning the error "method not allowed" typically refers to the HTTP verb used in the request. E.g. you sent POST but the resource only supports GET.

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