Hello!
I'm diving into the world of Genesys Cloud APIs to explore how we can efficiently create and manage trunks for our telephony services.
Creating Trunks:
I'm trying to create multiple trunks programmatically using the Genesys Cloud API. Specifically, I'd like to understand how to use the /api/v2/telephony/providers/edges/trunkbasesettings
endpoint to set up trunks. One aspect I'm curious about is the "properties": {}
option in the request payload. What kind of key-value pairs can be used inside this "properties"
object?
Updating Trunks:
Additionally, I'd like to explore how to efficiently update specific trunk settings via the API. For instance, I'm interested in modifying the "Inbound SIP Termination Identifier" for a trunk. If anyone has experience or insights on how this can be achieved programmatically, please share your wisdom!
Duplicating Trunks:
Duplicating trunks could be a game-changer for consistency and time savings. Could anyone shed light on how to duplicate a trunk using the API? I've come across the POST /v2/trunks/{trunkId}/duplicate
endpoint, but a step-by-step guide or insights would be incredibly helpful.
Feel free to share code snippets, examples, or any tips you have.
#GenesysCloud #API #Telephony #TrunkManagement