We are implementing webchat using the widget v2. We found that we could customize using these guides:
https://docs.genesys.com/Documentation/GWC/Current/WidgetsAPI/WebChatConfiguration
https://docs.genesys.com/Documentation/GWC/Current/WidgetsAPI/CustCRF
We have everything as we would like except the "Cancel" and "Start Chat" buttons at the end of the form.
Does anyone know if it is possible to change the order of the buttons (first start chat then cancel) or if it is possible to disable the buttons?