Customizing webchat widgetv2, change the Cancel and Start Chat Buttons

We are implementing webchat using the widget v2. We found that we could customize using these guides:
https://docs.genesys.com/Documentation/GWC/Current/WidgetsAPI/WebChatConfiguration
https://docs.genesys.com/Documentation/GWC/Current/WidgetsAPI/CustCRF

We have everything as we would like except the "Cancel" and "Start Chat" buttons at the end of the form.
Does anyone know if it is possible to change the order of the buttons (first start chat then cancel) or if it is possible to disable the buttons?

You are able to select different colors, but not change layout: https://docs.genesys.com/Documentation/GWC/latest/Deployment/GWCCustomize

You can also create your own to replace the natively provided one to suit your needs.

Thanks for the information, then we will leave it like it is right now I think.

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.