Hi all,
We are using this API - https://developer.genesys.cloud/platform/preview-apis#get-api-v2-journey-sessions--sessionId--events in our Data Actions to get session URLs.
This API was working fine until the first week of April 2024, but now the events are not getting passed in prelogin and we get a null response:
{
"eventName": [
null
],
"urlKey": [
null
],
"urlValue": [
null
]
}
When we reached out to Genesys they mentioned this is because of the preview API we are using, and it needs to be changed to a newer one - https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-journey-sessions--sessionId-
Please can anyone let me know which is the correct API I can use to get events from the session ID.
Thanks in advance,
Advik Maniar