Hi All,
I need to create an integration and action to call a client application API end point to send the call logs from Genesys cloud.
I have created web service data actions integration and actions, when testing the data action I get Action successfully run, with response empty.
I have the below details and steps to access their API's
Username, Password, Secret key, IV
- Convert Secret key to AES 256 HEX key
- Using the AES 256 HEX Key, IV, username and password value, encrypt it
- In postman enter the above encrypted string in body raw data
- Generate Nonce value and add Nonce Header with the value, send the request post method to https://abc.com/restapi/oauth2/token
- Received output is an encrypted value, decrypt this encrypted value to see the token.
- In Postman select the bearer token authtype, enter the token from above step.
- Encrypt the Request body and enter the encrypted value in the body of postman
- Generate Nonce value and add Nonce header with the value and send the request post method to https://abc.com/xxx/Object
- Response body will be an encrypted value, again decrypt to see the decrypted response
I think the integration and actions created is not proper, so we get a blank response.
Can you please guide me what credential type I need to use while creating the integration for the above case and also I have pasted my data action for the same and how do I manage the encryption, decryption and Nonce header in this case?
{
"name": "Dev Client - Exported 2024-05-21 @ 21:39",
"integrationType": "custom-rest-actions",
"actionType": "custom",
"config": {
"request": {
"requestUrlTemplate": "https://abc.com/xxx/Object",
"requestType": "POST",
"headers": {
"Nonce": "Basic $encoding.base64("${credentials.username}:${credentials.password}")"
},
"requestTemplate": "${input.rawRequest}"
},
"response": {
"translationMap": {},
"translationMapDefaults": {},
"successTemplate": "${rawResult}"
}
},
"contract": {
"input": {
"inputSchema": {
"title": "Input",
"type": "object",
"properties": {
"CallStartTime": {
"type": "string"
},
"CallEndTime": {
"type": "string"
},
"SourcePhone": {
"type": "string"
},
"DestinationPhone": {
"type": "string"
}
},
"additionalProperties": true
}
},
"output": {
"successSchema": {
"type": "object",
"properties": {
"ActivityId": {
"type": "string"
}
},
"additionalProperties": true
}
}
},
"secure": false
}