Date field used for Conversation Aggregate results

[Julio29]

Good day.

Please your support to identify which is the date and time field used to filter and generate the intervals in the results of the conversation aggregate:

{
          **"interval": "2023-09-01T12:30:00.000Z/2023-09-01T13:00:00.000Z",**
          "metrics": [
            {
              "metric": "nConnected",
              "stats": {
                "count": 876
              }
            },
            {
              "metric": "nOffered",
              "stats": {
                "count": 93
              }
            },
            {
              "metric": "nTransferred",
              "stats": {
                "count": 54
              }
            },
            {
              "metric": "tAnswered",
              "stats": {
                "max": 487885,
                "min": 396,
                "count": 82,
                "sum": 4063252
              }
            }
          ]
        },

This to obtain the same numerical quantities of the metrics, based on the results of the Conversation Details.
Thanks for your support.
Greetings.

Julio Segil

[tim.smith]

You can find documentation about metrics and intervals here: https://developer.genesys.cloud/analyticsdatamanagement/analytics/metrics#metrics-and-intervals

[Eos_Rios]

It's based on the metric emitdate.

If you aggregate a call with an Answered at 11:45 pm on December 2nd and a Handled that pegged at the close of the call at 12:15 AM on December 3rd and are aggregating at 30 minute intervals you'll have an 11:30-12:00 interval with the answer and a 12:00-12:30 interval with the handled, on two separate dates.

[Julio29]

Very good answer Eos_Rios. That's what I wanted to know.
I thank you. Greetings.!