Hello,
Could you please help to find the default interval time for short-term forecast data calculation?
Request Method: GET
Request URL: https://apps.mypurecloud.com/platform/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/data?doNotApplyModifications=true&weekNumber=1
Issue: When retrieving the result of a short-term forecast calculation, I receive the following JSON
Response:
{
"result": {
"referenceStartDate": "2022-09-12T00:00:00Z",
"planningGroups": [
{
"planningGroupId": "e000a1da-cc12-44ad-95d3-5317897fb762",
"offeredPerInterval": [
0,
50,
45,
...
40,
50,
0,
0
],
"averageHandleTimeSecondsPerInterval": [
0,
30,
40,
...
40,
50,
0,
0
]
}
],
"weekNumber": 1,
"weekCount": 1
}
}
Question:
What is the minimum or default interval time for each attribute offeredPerInterval and averageHandleTimeSecondsPerInterval provided in the response?
Thank you.