I need to make sure that a recording is searchable through the Interactions viewer for minimum 3 years. It's not for all recordings so the organizational settings isn't what I need to change.
My understanding is that
PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}
can change the delete by date. Is that the same as retention date? Or is the latter related to archive?
My understanding is that archived recordings won't be searchable by the Interactions viewer.
I can use that API for both, but I want to make sure I'm doing the right thing for the desired purpose of retention.
If instead of delete by, and I did archive, does that mean I can still restore the recording somehow, but it still won't be searchable unless it is restored?