Team,
Looks like we have a deprecated API -
/api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes
do we an alternate API, unable to find information regarding this. Please assist.
Note: Came across a similar query in this forum posted on May 2020, which states that the activitycode API will be activated.
Hello,
We were informed that genesys is deprecating some of the workforce management APIs. Below are the list.
https://api .{epp_api_server}/api/v2/workforcemanagement/managementunits/{muid}/activitycodes
https://api .{epp_api_server}/api/v2/workforcemanagement/managementunits/{muid}/weeks/{weekid}/schedules
https://api .{epp_api_server}/api/v2/workforcemanagement/managementunits/{muid}/weeks/{weekid}/schedules/{scheduleid}
Could someone please let us know the replacement APIs to use for all o…
Thanks,
Sathish
Hi Satish,
Use GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes . It returns the same data as /api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes. The management unit one essentially just looks up the business unit of the management unit behind the scenes.
Regards,
Declan
1 Like
Got it. Thanks for the information Declan. Appreciate it.
Regards,
Sathish
Wanted to note that an update to the documentation on the deprecated route to point at the new route should be coming in the near future. Thanks for pointing out this deficiency in our documentation.
system
Closed
August 27, 2023, 2:46pm
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