We would like to automate creating our sequence schedules so we don't have to manually create them. I've located the API but not sure how write the code using the api-explorer in dev-tools. Our current process has tech support creating schedules for our sequences weekly. Would I need to create the shell (schedules) manually then use PUT "update new sequence schedule", or delete it weekly with DELETE and recreate from scratch?
/api/v2/outbound/schedules/sequences/{sequenceId}
Bryan,
I think all the operations that you need to manage dialer sequences are available via the Outbound API: https://developer.genesys.cloud/api/rest/v2/outbound/
I see GET/POST/PUT/DELETE for schedule sequences and also GET/POST/PUT/DELETE for campaign sequences too.
Using those APIs you should not need to create any shell schedules manually at all and you should be able to update the ones that you create.
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