I'm using the Genesys Cloud Architect Flow and implementing Google Dialogflow ES as a Call Dialogflow Bot action. I want to be able to retrieve the last utterance text that the user said to the GDF ES bot (a.k.a. the queryResponse.queryText data). But I don't see how to retrieve this data in Genesys.
What I do see is that we can get the "Intent Probability" (a.k.a. the confidence score) and custom Parameters as name-value-pairs. And we go down the flow of the matched intent name. So my guess is that the queryResponse JSON object is returned to Genesys Cloud from GDF ES somehow. But we as developers do not have access to this raw data.
I would love for Genesys to provide at least the queryText/utterance data back to us. But the whole queryResponse JSON object would be even better.
If anyone knows how to retrieve this data in Genesys that would be great.