Is it possible to disable script pages?
I have multiple pages and a certain page will load depending on a certain value.
Is it possible to disable the other pages so agents cant access them?
Hi Yoshlan,
Agent's can only see the pages you provide links/buttons that navigate to those pages, if you don't want them to be able to go to a page, don't give them a button that lets them.
You can always set the visibility on those buttons, or the stack panels they are in to hide / show buttons or section of the script based on queue name or some other action taken. Or set the disabled flag on the button to grey them out but still be visible
You will find the Disabled Flag under Advanced for a Button
For Visibility for most components this is under Layout
eg this button is only visible if the interaction is a callback
Button_isCallback is a dynamic boolean setup like so:
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