Disconnect multiple interaction at one shoot

1

I have created one test queue and I received multiple interactions on this queue, Now now i don't need this queue

When I tried to delete it, I wasn't able to because there was an interaction on it, How could I close all those interactions

by one click.

2

Hi
The API resources you would need to do this are an Analytics conversation details query to find get the active conversations for your queue, followed by PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId} to disconnect a conversation

3

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.