Hello,
In terms of traffic, number of notifications per minute, number of topics being listened, does the EventBridge notifications service have limits? We are considering listening on the metrics notifications of an organization with 50000+ daily interactions, and we would like to know if there's a danger that we will reach some kind of rate limit that would disrupt the notifications.
Appreciate any help.
Thank you.
I don't think there are. We have customer orgs where we are receiving 10M/day without any issues
No, there are no limits to the number of events you can ingest via EventBridge.
If we are using our own AWS Event Bridge what is the recommended Setting from Genesys?
In AWS there are a few limits we need to worry about:
Invocation throttle limit – this is an overall invocation limit, and the default is 1100. We can increase it
Invocations per API destination (global, per API destination)– the default is 300, but we can increase|
Invocations rate (API destination specific – each API destination has its own setting) – in prod we are currently at 100, but will be increasing to 300, hopefully on Thursday.
What is the setting being used by Genesys in there AWS event Bridge?
I believe those limits are all on your side of the integration. As an AWS partner and event producer, our limits are much higher and are not per Genesys Cloud customer. Are you experiencing a problem or just curious?
Yes, it is our side, I agree - Just curious to know what the setting at GC side when a client is using AWS Event bridge with A3s service.
as we are developing custom application where we need Queue Stats from AWS Event, we set the Invocation throttle limit to 100 we observed there is a huge delay in processing, so we decided to increase the limit from 100 to 300 we our application was crashing and spike to high cpu.
hence just posted this topic learn GC aws event bridge setting.