Do you need to use secured variables within a secure call flow?

Genesys Cloud Applications Architect
1

I was wondering if you need to use secure variables within a flow when performing logic checks on them throughout the flow. I want to take things like pin numbers and use secure data actions to pass them to data actions to change or check them. On the note of changing them I would like to compare the new pin number to the current one to make sure they aren't the same. But when i try to use a decision to get a bool response if they are the same or not, the built in editor says I cannot do this with secure variables and I would need to use the command to build an unsecure variable out of it first. In that event it would be much easier to simply use them as unsecured in the first place in the event that they are safe inside the secure call flow.

2

Hi ObsTech,

You should check out secure flows. Per the doc, not all variables in the secure flow need be secure variables unless specified.

3

Thank you very much, I'll look into this

4

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