Does Genesys Cloud support AES-256-ECB encryption in Data Actions?

Data Actions
1

Hello,

I checked this document: How do Genesys Cloud services provide customer data security? - Genesys Cloud Resource Center and it says Genesys Cloud supports 'AES-256' encryption.
I'd like to know if Genesys Cloud also supports AES-256-ECB encryption in Data Actions.

My case owner advised me to post this question on dev forum.

2

Hi,

I don't know the answer to your question off the top of my head. I would suggest creating a data action to test the endpoint that the customer is interested in.

If data actions do not support the encryption options provided by the endpoint then your test of the data action will fail, typically with a SSLHandshakeException in the error message. For example, attempting to connect to https://3des.badssl.com/ will provide this error message:

SSLHandshakeException: Received fatal alert: handshake_failure

If the customer's goal is to avoid using ECB then they can control that by the configuration of the endpoint.

--Jason

3

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