Enable the setting “Placing calls with another app” via API

I was looking for an API to enable the setting "placing calls with another app".

In the Network tab of my browser I saw that Genesys uses the following API to enable this setting:
Get platform/api/v2/settings to get the settings
PUT platform/api/v2/settings to change the settings

I tested this API using the postman tool and was able to enable and disable the setting. But there is no reference to this API in the API explorer.

Is this the way to enable this setting? or are there alternatives?
Can I use this API?

Any API not listed is not considered public, and not supported or warrantied.

You can use it at your own risk, but are highly discouraged from doing so.

If you feel developers would benefit from a supported public version of the API you can suggest it on the ideas board.

1 Like

An idea (Genesys Cloud Ideas Portal) has already been submitted for this feature, but see that the status is "Will Not implement".

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