Good evening all,
it's possible from Architect to record a voice interaction using a particular block, with automatic recording enabled and "Consent Required"?
In detail, we see that a dedicated Action is available, "Enable Participant Recording Action" , how works exactly this action? it's available from Architect and it's related to "Consent Required" flag in Trunk Configuration, but how it's possible to invoke it in Architect, to start the recording after a particular custom message (that it's a consent, we think).
Use the Collect Input action to ask the caller to consent. Tell them to press 1 (or a different digit if you'd rather) for yes. In the success path of the collect input, use a decision action to verify they pressed the correct digit, and add the enable participant recording action in that success path.
