End Embedded Chat Event

Genesys Cloud Web Chat
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Will try to make this short :slight_smile:

End Embedded Chat
Is there an event you can catch when clicking the top right "End Chat" button. As it stands the Chat window says "[NAME] Left Conversation" and then just sits there. In the console it says "[connect] realtime blur"

I have a button which hides and activates the chat which is a 1 to 1 help chat for an ecommerce site. When you click "End Chat", I expect to use an event to reset the chatContainer, any settings and activate the button again.

Thank you in advance for any advice and support.

2

There isn't currently an event you can get for when the chat ends. There is some related discussion in this post for a little more information: https://developer.mypurecloud.com/forum/t/startembedchat-launching-new-frames-in-container/1183

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