Error getting a listing of unassigned numbers in a set of DID Pools

Hello,

We have noticed that when we call /api/v2/telephony/providers/edges/didpools/dids with TYPE=UNASSIGNED, we do not get all the unassigned numbers we have available.

After some tries we did we came to the conclusion that this only happens for numbers that were originally assigned and then unassigned. For example, if we choose one of the available did numbers and we assigned it through call routing and then we unassigned it from the corresponding call routing, the number via the above API call is not available anymore.

A workaround we would like to avoid is to have TYPE=ASSIGNED_AND_UNASSIGNED at the API call parameters. With this type we could see all the available numbers, even numbers we could not see with TYPE=UNASSIGNED.

So, I guess there is a bug about this API call. Is there any plan to fix it?
Thank you!

Regards,
Giannis

Hi Giannis,

If you believe there is a bug with the API, please open a ticket with our Care team. They will open a ticket and make sure that your reported bug is forwarded to the team that owns the API.

Thanks,
John Carnell
Manager, Developer Engagement

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