Hi Team,
We are currently using v1.34.x of GC client and trying to upgrade on the newer versions(v1.40+), We had running configuration in the Terraform as follows:
resource "genesyscloud_routing_email_route" "test-testacc-pure-cloud" {
domain_id = "test..pure.cloud"
pattern = "test"
from_name = "test"
from_email = "test@testcompany.com"
reply_email_address {
domain_id = "testcompany.com"
route_id = XXX
}
}
After upgrade it has started giving us conflict error during Terraform run:
Error: Conflicting configuration arguments
on modules/routing_email_route/test-testacc-pure-cloud.tf line 1, in resource "genesyscloud_routing_email_route" "test-testacc-pure-cloud":
1: resource "genesyscloud_routing_email_route" "test-testacc-pure-cloud" {
"reply_email_address": conflicts with from_email
Error: Conflicting configuration arguments
on modules/routing_email_route/test-testacc-pure-cloud.tf line 5, in resource "genesyscloud_routing_email_route" "test-testacc-pure-cloud":
5: from_email = "test@testcompany.com"
"from_email": conflicts with reply_email_address
The change in the behavior has also been observed on the Genesys UI when new changes are made to existing objects. The "From Email Address" and "Reply to" cannot have similar email addresses now. This will change our customer user experience after upgrade.
Can you suggest any way to fix this?
Regards,
Rohit