Error retrieving znode, unable to maintain index metadata

[kphung]

What does this error mean ?

{"message":"Error retrieving znode, unable to maintain index metadata ","code":"bad.request","status":400,"messageParams":{},"contextId":"26ad6e2b-a344-4f94-9c0e-c37c46e29e8e","details":[],"errors":[]}

It was seen making a request to the endpoint api/v2/analytics/conversations/details/query
the data for the request
{"conversationFilters": [{"type": "and","predicates": [{"dimension": "conversationEnd","value": "2020-05-13T23:45:00Z/2020-05-14T00:00:00Z"}]}],"interval": "2020-05-13T23:45:00Z/2020-05-14T00:00:00Z","paging": {"pageNumber": 1}}

Thanks,
Kathie

[tim.smith]

I believe that error is an internal error that's being misreported as a 400 instead of a 500. Please open a case with Genesys Cloud Care to investigate.

[kphung]

There was an issue/update with the analytics service that day, May 13th, that caused the error.