Error when creating call via Javascript/API

[David_Halderman]

I'm using postConversationCalls from the Javascript ConversationsApi() to allow me to click a link on a web page to create a call in Cloud CX. I got the clientId, redirectUri, environment, etc. all figured out. My javascript successfully authenticates since I'm logged into Cloud CX in another tab. When I click the link on the web page, I see an outbound call on my screen just like I expect, but the call doesn't actually go out. After a while, the call times out and I get a popup error that states that "The station could not be reached". It's like it can't find my WebRTC phone for some reason.

Any ideas? It's SO close to working!

[Orhun]

Hi David,

The user that will initiate the call by clicking that link should have enabled the 'Placing calls with another app?
' option as shown below.

[David_Halderman]

I did not know about that setting. I just tested it successfully. Thank you SO much!