Error when updating conversation Tags

[Santiago_Serna]

Hi there,

I'm trying to set up a tag to a conversation both when conversation is live or in acw time and get an error from the API...

This is the way I'm doing and what I'm getting

• Set up a Custom Role assigning the permission to
  conversation:externalTag:edit

• Set up an oAuth with Client-Credentials grant type with the previous Role assigned to my Division

• Get a Token for that credentials

• Run API

curl --location --request PUT 'https://api.mypurecloud.com/api/v2/conversations/58c079de-d916-4210-bfa9-f188022e052e/tags' \*
    --header 'Content-Type: application/json' 
    --header 'Authorization: Bearer d41CU02****' 
    --data '{
         "externalTag": "myExternalTag"
    }
'

And get the error

{
    "message": "Invalid login credentials.",
    "code": "bad.credentials",
    "status": 401,
    "contextId": "a83dd4c8-798d-45d1-b7d7-c1457f8d5148",
    "details": [],
    "errors": []
}

Could you please advice which permissions does that role must to have?

PD: I've tried to add lots of permissions (Master Admin, Developer, Admin, etc...) directly to oAuth (not to the role) and the error is the same

Thanks for your help

[Santiago_Serna]

@Santiago_Serna

'https://api.mypurecloud.com/api/v2/conversation

Solved.

The problem is that I copy-paste the API url from API Explorer and it was pointing to mypurecloud.com while we are in mypurecloud.ie

regards