Error while installing "WFM Time-off HRIS integration"

[pavan27]

Hi,

As per: https://developer.genesys.cloud/blueprints/wfm-hris-blueprint/

After I install the "WFM Time-off HRIS integration" and configured the HRIS(Workday) credentials, its unable to create a data action "Custom Auth Action" and when I try to open, it throws an error " The specified Action was not found."

And hence the integration is not successful.

Is there a solution for this?

Thanks,
Pavan

[damaris.scott]

Hi Pavan,

Dev looked into the error and what they found was that there was a bad workflow setup that was detected as part of validation.

The exact error is: Error: Required property OutputVariables was not found

Since I remember you tested all the data actions and you were able to successfully authenticate to the HRIS, then there is more than likely something wrong with the workflows.

I'd suggest using our Architect APIs (https://developer.genesys.cloud/routing/architect/#post-api-v2-flows-executions) to test the workflows. In particular, you can use the following APIs to test what the workflows are returning:

• GET - /api/v2/flows/executions/{flowExecutionId}
• POST - /api/v2/flows/executions

[damaris.scott]

Sorry, I just thought of this, also make sure your workflows are published, otherwise that will also cause an issue.