Error with AuthorizationAPI

Platform API Java SDK
1

Hello everybody,

I'm having problems using the authorization api.

We have a service that creates users and assigns permissions using the java sdk.

At times the authorization api returns us error 422
Message: 422 : {“error”:{“codigo”:“GENESYS_BAD_REQUEST_EXCEPTION”,“message”:“ERROR ON GENESYS...least one of the following permissions assigned: [authorization:grant:add]\“”}}

But our oauth user has authorization:grant:add permission
It seems that the oauth token expires, however the UserAPI on the same service continues to work normally

2

Please open a case with Genesys Cloud Care to investigate this unexpected error.

3

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