Error with Data Action call due to a NOT_SET parameter

1

I have a data action that works fine when I test it. But when I call it from my flow, I get a failure and the message is INVALID_SCHEMA.

The data action is executing a callback. This was working before. Did something change on Genesys' end, or did I inadvertently change something on mine? The strange thing is the other similar data actions that do a callback are also failing.

2

I found out the issue was one of the input parameters being empty. Is there a way to have Data Action input parameters go to an empty string if it is not set?

3

If calling data action from a flow then a simple expression on the data action input field may suffice, e.g.

if(IsNotSetOrEmpty(Task.yourVariable),"",Task.yourVariable)

This is assuming the data action can take an empty string as valid value.

I would search forum as well, NOT_SET aka NULL has been discussed more than once.

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