Is there a way through the API's to pull scores on evaluation question groups individually so that they can be compared over time instead of just getting an average score for the entire evaluation?
Hi @ObsTech
The response body for GET /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId} contains question group scores within answers -> questionGroupScores -> totalScore. You can see the full response contract in the "API responses" tab in the resource link.
The questionGroupScores field is an array of object identified by the questionGroupId field. You could filter this response array for only the question groups you're interested in.
Thank you very much.
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