This is the class we are using in the code to map the evaluations :
PureCloudPlatform.Client.V2.Model.AnalyticsEvaluation
//
// Summary:
// Specifies when an evaluation occurred. Date time is represented as an ISO-8601
// string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
//
// Value:
// Specifies when an evaluation occurred. Date time is represented as an ISO-8601
// string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
[DataMember(Name = "eventTime", EmitDefaultValue = false)]
public DateTime? EventTime { get; set; }
We are running a PostAnalyticsConversationsDetailsQuery to retrieve conversations that have an evaluation.
When the evaluations come back the eventime in the deserialized object seems to be mapped to changedDate in the api rather than "releaseDate"
I checked the api :
and the following dates in that evaluation are :
"releaseDate" : "2023-04-14T16:23:52.237Z",
"assignedDate": "2023-04-14T16:23:52.098Z",
"changedDate": "2023-04-17T08:01:13.240Z",
Could anyone let me know if they experience the same issue or if there is any way I could fix?