Genesys Cloud Developer Forum

Export Analytics Data


How do i make sure to download all historic data from PureCloud interactions using API.

Im using:

Am i ok or should i use any other?

I just see a paging config but not sure when or how do i get all data from a complete day.


1 Like

Analytics is the best way to get historical conversation data. You page through the results until you don't get any more for a given filter; that's when you know you got all the data.

This may be of interest:

Hello Tim

I have checked this but have some doubts about it.

This is just a script to excecute or does it have any installation steps?


It's a node.js application. Full documentation is available on the wiki:


What authorization type should i use for this script to work?


See the pureCloud configuration documentation:

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