export only the queues recording

[raslam]

Hi Eveyone,
I wanted to perform bulk export of recordings for specific queues. Is there a filter I can use in the coding to export only the queues recording?

[Ebenezer_Osei]

Hi,

Try setting a segmentFilter on queueId when you create the bulk export job. For example:

{
   "action": "EXPORT",
   "actionDate": "{action date}",
   "integrationId": "{integration UUID}",
   "conversationQuery": {
      ...
      "segmentFilters": [
         {
            "type": "or",
            "predicates": [
              {
                 "dimension": "queueId",
                 "value": "{queue 1 UUID}"
              },
              {
                 "dimension": "queueId",
                 "value": "{queue 2 UUID}"
              }
            ]
         }
      ],
      "interval": "{interval}"
   }
}