Exporting Campaign with Dynamic Queuing enabled

Platform API CX as Code
1

Im posing this question on behalf of my client

"We ran into a problem with CX-as-code tonight. We exported a campaign (from staging) that had Dynamic Queueing enabled and then imported it (into prod) but found the imported version had Dynamic Queueing disabled. This configuration cannot be changed after the campaign is created. I reviewed the documentation Terraform Registry) and it appears that they do not support Dynamic Queueing configuration which means we have to go back to manually managing campaign configs.

Can we get some feedback on this from Genesys and maybe ask if/when they can support it? "

Thank you

2

Hi Edgard

Thanks for bringing this to our attention. We will update the campaign resource to support this new field as soon as we can. You will see these changes reflected in the next release.

As for when, I can't say for certain but I would estimate early next week / the week after (at the latest.)

Regards
Charlie

3

Any chance we can get an update on this?

4

This field is now supported on v1.16.0