"failed to validate integration" error

Hi all, I am following the guide here to create a bot connector integration, however once saved the integration shows error "failed to validate genesys-byob integration after config change"

Screenshot 2024-04-19 at 1.50.04 PM

What could be causing this error?

Hi eva.davit,

Could you provide more information on your process to help narrow down the issue? Thanks

Hi @Zino_Onokpise, It was a simple bot connector integration with one credential field added. I had since deleted this integration and recreated it from scratch I did not experience this error again. Thanks

1 Like