Fetch Email attachment from Purecloud API url (contentURI) and store as file in Salesforce

[fransiska.hendra]

Hi,

If anyone can help me with this.

I use PureCloud API /api/v2/conversations/emails/{conversationId}/messages, to get email contentURI:
"attachments": [
{
"attachmentId": "c9b3c6f2-ddb2-4c90-a3.....",
"name": "xx.log",
"contentUri": "https://api.mypurecloud.com.au/api/v2/downloads/0d......",
"contentType": "application/octet-stream",
"contentLength": 189561,
"inlineImage": false
}

And I do httprequest in Salesforce to download this as a stream, as following:

        HTTP h = new HTTP();
        String authorizationHeader = 'Bearer  xxxxxxxxx';
        HttpRequest req = new HttpRequest();
        req.setEndpoint('https://api.mypurecloud.com.au/api/v2/downloads/0d0f.........');
        req.setMethod('GET');
       req.setHeader('Content-Type', 'application/octet-stream'); 
        req.setHeader('authorization',authorizationHeader);
        HttpResponse res = h.send(req);
        String body = res.getBody();
        system.debug('response: '+res.getStatus());
        if(body=='') return 'empty';
        else return body;

And it always endedup with result Response 303 - See other, although I have put bearer token properly (PureCloud - oauth grant implicit).

Thank you for help in advance.
Fransiska

[tim.smith]

That is correct. Please have your applicaiton follow the 303.

[fransiska.hendra]

Thanks Tim for confirmation.

Will come back if there's further query.

Fransiska

[fransiska.hendra]

hi @tim.smith ,

Just wondering, what is PureCloud API to get this link of this attachment ? (see yelow highlight)...

If i clicked this link, https://prod-apse2-recording-playback.s3.ap-southeast-2.amazonaws.com/MediaCache/37173e09-0828-4699-83ac-1905932f668a/......

And if i use this link in the Salesforce Apex /REST API, it working i able to transfer file to Salesforce, not getting error 303 anymore.

But is there any PureCloud API, that i can get result this link ?

Thank you
Fransiska