A client of mine has an application which loads all data from Genesys. They also have some scripts, approximately about 50. My client wants to show a script including filled in data from the conversation in their application.
I already made a request to the api/v2/scripts/published/{scriptId}/variables endpoint which returns all properties of the script that could be filled in. But ofcourse these properties are now empty because it is not ‘connected’ to a conversation. I couldn’t find an API yet that fills the script with data.
So my question is: is it possible to get a script through the API and fill that script properties with data from a conversation?
And if that’s possible, which API should I use and is it also possible to navigate through the pages from that script? Like you would do in Genesys itself?
Thanks in advance!