Filter expanded field routingStatus?

[gberthia]

I am currently using the following "https://api.usw2.pure.cloud/api/v2/users?pageSize=2&expand=routingStatus&state=active" and want to know if it is possible to add a filter where the routingStatus > status value equals "INTERACTING"? So far I have not found a way...

.......
"routingStatus": {
"status": "INTERACTING",
"startTime": "2024-04-19T12:10:04.002Z"
},

[Ebenezer_Osei]

Hi,

You could use the POST
/api/v2/users/search
endpoint to query users based on their routingStatus.

Best

[gberthia]

A POST of "/api/v2/users/search" would not by default filter out values in routingStatus.status. I just want returned the users where routingStatus.status = "NOT_RESPONDING". I currently have to loop through 500+ users just to find maybe 1 with that status value which is very inefficient.