Filter out 4xx errors in data action performance

Data Actions
1

I have a webservice data action created to call an external api and running successfully making a request of 6000 per day.
In data action performance, every day I see 1% error percentage, I see remote endpoint 4xx errors and remote end point 5xx errors.
How do i filter out the requests showing as error?

2

I think you can get what you are looking for by filtering on one or more result codes. Click on the filter funnel -> Filter by Response Status. You can now add one or more status to return, such as 200 and 202.

--Jason

3

You can show columns for each of the response code types and in the filter, you can define individual ones.

4

Thanks for the filter, but how do I check that request sent ? to which we received a 4xx error.
Basically I want to know the request for which I received a error response.
Like we have interaction id through which we can get the details of the interactions, like wise can we get the interaction id for that 4Xx error response received .

5

Not really. You can see what Data Action has the errors and then you can go into Architect to find flows that have that data action, then use a flow filter in Interactions. From there, you can use Execution History to follow the data action through the conversation.

6

I know the Data action that has errors, the data action is being used in a work flow.
How do I get this filter for a workflow.

7

In the Interactions Performance View, you can add a filter for Flow.

8

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.