Hello,
I'm trying to set up OAuth2 to connect to the Genesys Cloud API, but I'm getting this error: “The account does not have the appropriate permissions. Contact an administrator at this organization for assistance.”
It seems I don't have the necessary permissions on my account. Could you please help me obtain the necessary authorizations so that I can use the API to test my requests?
Thank you in advance for your help!
Nobody here can help you with that.
You need to work with your organization's internal administrative people to set your account up or build you an OAuth account that can do what you're trying to do.
Anas,
What OAuth Grant Type are you trying to use with Postman? The primary ones for Genesys Cloud are:
Implicit: https://developer.genesys.cloud/authorization/platform-auth/use-implicit-grant
Authorization Code: https://developer.genesys.cloud/authorization/platform-auth/use-authorization-code
Client Credentials: https://developer.genesys.cloud/authorization/platform-auth/use-client-credentials
This article on the Dev Center can also help: https://developer.genesys.cloud/platform/api/postman. There's a section on Authorization near the bottom.
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