I've been doing some POC development work with the Genesys Dialog engine for WebChat.
I have it working quite well with defined lists of data using custom slot types, but now I have a use case where I need to retrieve a standard length string.
Basically the customer will enter in 6 alpha numeric characters & as long as it adds up to six, then that fulfills my requirements.
I've created a custom slot type & defined it as a regular expression of:
^.{6}$
Which should match when 6 characters are entered, regardless of what they are.
However, only the test values I have entered as Utterances are matched:
E.g: ABC123 is a match, but ABC124 is not.
So it looks like my Regex isn't working for some reason, but testing the Regex elsewhere suggests that it is correct.