Genesys Web Messaging genesys cs-widget ui display issue

HI team,

We are encountering the size of the cs-widget ui on mobiles is showing the chat box slightly cut off at the bottom of the screen.

On website it looks fine.

Please see images uploaded



.

Is there any way to modify the size as to rectify this problem?

Hi Robert - I moved this to the Web Chat room. Is that happening with emulator or real device? If it's a real device, I would suggest to raise it as a ticket to customer care.

Btw, those screenshots are specific to the chat widget v.2.
The new Messenger for Web Messaging has a different UI.

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