Get idle agents with skill

1

we are using /api/v2/routing/queues/${input.QUEUE_ID}/members?skills=$esc.url(${input.SKILL})&memberBy=user&joined=true

{
"translationMap": {
"IDLE": "$..[?(@.status == "IDLE")].status",
"INTERACTING": "$..[?(@.status == "INTERACTING")].status"
},
"translationMapDefaults": {},
"successTemplate": "{\r\n "IDLE": ${IDLE}, \r\n"INTERACTING":${INTERACTING}\r\n}"
}

to get idle agents with the desired skill in a queue, but apparently this has changed and last time that our data action worked as desired was back in July 2024, anyone using the same endpoint and whats' the alternative?

2

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